Privacy Policy

Effective Date: January 2, 2025

At niloaccesscity.com, we are committed to protecting your privacy and ensuring a secure online shopping experience. This Privacy Policy outlines the types of information we collect, how we use it, and how we protect it. By accessing or using our website, niloaccesscity.com, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

We collect both personal information and non-personal information when you visit our website or make a purchase. This allows us to enhance your shopping experience and provide you with personalized services.

Personal Information

  • Personal Details: This includes your name, email address, phone number, billing and shipping address, and payment information (credit card details, PayPal account, etc.).
  • Account Information: When you create an account on niloaccesscity.com, we collect information such as your username, password, purchase history, and preferences.

Non-Personal Information

  • Browsing Information: This includes your IP address, browser type, device type, operating system, and other browsing information.
  • Cookies: We use cookies to enhance your experience by remembering your preferences and tracking the items you view or add to your shopping cart.

How We Collect Information

We collect information through various methods:

  • Directly from You: When you create an account, place an order, or sign up for our newsletter.
  • Automatically: Through the use of cookies and tracking technologies that collect data on how you interact with our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing and Fulfillment: To process payments, ship products, and communicate with you regarding your orders.
  • Customer Support: To provide customer service, resolve any issues with your order, and respond to your inquiries.
  • Personalization: To improve your experience on our website by offering personalized product recommendations based on your browsing and purchase history.
  • Marketing: To send you promotional emails, newsletters, or special offers. You can opt-out at any time.
  • Website Improvement: To analyze usage data and improve the functionality, content, and user experience on niloaccesscity.com.

3. How We Protect Your Information

Your privacy and security are important to us. We employ several measures to protect your personal information:

  • Encryption: We use SSL encryption to secure sensitive data, including payment information.
  • Secure Payment Gateways: Payments are processed through trusted third-party payment gateways, such as PayPal, Stripe, or credit card processors, that comply with the highest security standards.
  • Access Control: We limit access to your personal information to authorized employees and third parties who need it to perform their duties.
  • Regular Audits: We perform regular security audits and vulnerability tests to identify and address potential threats.

While we strive to protect your information, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to implementing best practices.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties except in the following situations:

  • Service Providers: We may share your information with trusted third-party companies that assist us in processing payments, fulfilling orders, managing customer service, and sending promotional materials. These companies are obligated to keep your information confidential.
  • Legal Compliance: We may disclose your information if required by law, such as to comply with a subpoena, legal process, or government request.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. A cookie is a small file that is stored on your device and allows us to recognize your device and remember your preferences.

Types of Cookies We Use

  • Essential Cookies: These are necessary for the website to function properly (e.g., to maintain your shopping cart or login session).
  • Analytical Cookies: These track your usage of the website to help us improve our services and understand customer behavior.
  • Marketing Cookies: These are used to deliver personalized advertisements to you based on your interests and browsing history.

You can control cookie settings through your browser preferences. However, disabling cookies may affect your experience on our site, such as preventing you from adding items to your cart.

6. Your Rights and Choices

You have several rights regarding your personal data, including:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can update or correct any inaccuracies in your personal information.
  • Deletion: You can request the deletion of your account or certain personal information, subject to applicable laws and retention periods.
  • Opt-Out: You can opt-out of receiving promotional emails by clicking the unsubscribe link in any of our marketing emails.
  • Cookie Preferences: You can manage your cookie preferences through your browser settings or through the cookie management tool on our website.

To exercise any of these rights, please contact us at info@niloaccesscity.com.

7. Third-Party Links

Our website may contain links to third-party websites that are not operated or controlled by us. We are not responsible for the privacy practices of these third-party websites, and we encourage you to review their privacy policies before providing them with your information.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under the age of 13 has provided us with personal information, we will take steps to delete that information as quickly as possible.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law or for legal obligations. If you request the deletion of your personal information, we will retain it only as necessary to comply with legal obligations or resolve disputes.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page, and the Effective Date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions or concerns regarding our Privacy Policy, please contact us: